Policy

Returns&Reprints

What to do if something isn't right with your order.

Print Quality Guarantee

If your order arrives with a printing defect (misprint, incorrect size, damaged in production), we will reprint it at no cost or issue a full refund — your choice.

Custom Print Orders

Because every order is printed to your specifications, we cannot accept returns for correctly-printed jobs based on buyer's remorse or design choices approved at checkout.

Always request a digital proof if you want to double-check your design before it goes to press.

How to Request a Reprint or Refund

Contact us within 7 days of delivery with your order number and photos of the issue. Our team typically responds within 1 business day.

Cancellations

Orders can be cancelled for a full refund before they enter production. Once a job has started printing, it can no longer be cancelled.